Lenovo Premier Support Includes:
- Advanced technical support, 24x7x365, in more than 100 countries
- Comprehensive hardware and Original Equipment Manufacturer (OEM) software support
- Single point of contact for simplified end-to-end case management
- Technical Account Managers for proactive relationship and escalation management
- Best available prioritized service delivery
- Priority on repair parts
- Lenovo Service Connect Portal for customized reporting and product support (dispatching, parts quantities, service level, repeats, in/out warranty).